How do we sell with you?

 

  • Send us photos of items including all defects for a selling quote (buy now quotes may also be offered depending on the item).

or

  • Home visit arranged if multiple items require pricing and listing.

 

Authentication process through either providing

  • Proof of purchase
  • Authentication certificate

or

  • In house authentication carried out for a fee of €50 (reimbursed when item sells).

 

  • Agree a listing price
  • Items displayed online via website and social media for sale

 

 

When will you recieve payment when selling with Pre-Owned Designer Boutique?

 

Payments will be made within 72 hours of  the buyer receiving their purchase minus our commission.

 

How do we buy through the Pre-Owned Designer Boutique?

All orders are placed on line.

You will receive order confirmation and banking details will be forwarded for transfer.

Item will only be marked as sold for 12 hours if funds are not received or proof of transfer is not provided. 

Can items be viewed in person?

Items can be viewed in person when significant defects cannot be clearly displayed on line or if specific questions cannot be answered via photographic display.

 

Delivery 

Delivery is scheduled for a convenient day and time on day of purchase.

Southwest Mallorca - Free delivery

Andraxt - €5

Palma - €5

All other areas of Mallorca - €10

All other European countries - Subject to correos pricing

 

Authentication process

Authentication is carried out by reputable third party businesses when proof of purchase or authenticity certificates cannot be provided by sellers.

 

 

Returns

Return requests need to be made in writing within 24 hours of receiving an item to info@preowneddesignerboutiquemallorca.com

Return instruction will then be provided within 48 hours.

Items must be returned in the same condition as dispatched, with all associated packaging and accompaniments in situ.

Refunds will then be processed within 72 hours